Above expectations

Luke, 25 years old, London

I received high personal injury compensation for my back injury and was provided with free physiotherapy, car recovery and repairs, and a replacement vehicle

We helped Luke from London obtain £4,546 for his back injury and other losses following a car accident

In 2014, I had a car accident – a driver drove onto a roundabout without giving way to my vehicle. The accident occurred very suddenly, and I could not in any way protect myself against the impact. As a result of the side impact, I hit my head against the window pretty hard and suffered an injury to the neck, left shoulder and a lower and middle section of my back.

However, I was lucky to meet Maciek from Insito Claims, who took care of the matter by providing me with a comprehensive service that met all of my needs. It was a huge relief for me because all aspects of my case were taken care of by one company and the appointed solicitors, which saved me a lot of time and allowed me to calmly recover after the accident. I received treatment in the form of physiotherapy, which allowed me to return to full health faster. I was also provided with a replacement car, while my car was towed away from the scene of the accident to a secure car park, which was also arranged by Insito Claims.

Interestingly, I received additional compensation for the fact that someone had to help me with shopping and cleaning the house. This part of the compensation is called Care&Assistance and in my case it was extra few hundred pounds. I was surprised because my mom, who helped me, did it for free and of good will. I did not expect that it may also be subject to compensation. Moreover, I received the equivalent of the damaged iPhone, which was smashed in the accident.

At first, I was afraid that I would not recover my lost earnings due to the absence from work. However, the solicitors assured me that they would recover my lost earnings as long as I was able to provide the necessary supporting evidence in the form of my payslips. And in fact, I received a full refund of lost wages as a result of my absence from work. Working with Insito Claims was a very pleasant experience and they have proven to be a reliable company, providing high quality of service – I wholeheartedly recommend them to anyone who had an accident and wants to make a claim.

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