Frequently asked questions
Do I have the right to claim damages if I was a passenger in a vehicle that had an accident?
Of course, you can apply for financial compensation if you suffered as a result of a collision in a car or in a public transport vehicle, regardless of who was at fault for this unpleasant situation.
How do I behave in case of an accident in the UK?
It is clear that anyone who has survived an accident probably had heavy and stressful moments. In addition, some people do not speak English well enough to communicate with both the police and the medical staff. Most of the people do not know what rights they have and how to go about claiming compensation. One just needs to follow a few simple steps and one can have the support of qualified personnel of Insito Claims for any physical injury and financial loss suffered. First of all, when we are dealing with an accident in the workplace, we must report it to your supervisor. It is necessary to collect as much evidence, as e.g. the police report, the medical records from a medical facility or hospital that you’ve visited after the accident, photos and contact details for any witnesses. Finally, make sure to record the details of the party who caused the accident. Remember that our company will support you throughout the entire claim process. Just call at 0208 940 0069 and at no charge we will consult your case. A lot of people trusted us already, join them!
How long does the procedure for compensation take and how much time will I have to wait to get the money?
Here, too, an individual approach is applied. It all depends on the complexity of the process. If we are dealing with simple issues concerning personal injury, property damage, etc., then this could be just a few months. On average, a case lasts from four to six months. If for some reason the matter is long and difficult, there is a possibility of applying for interim payments. If we are dealing with an accident at work, formalities associated with it may slightly lengthen the process. Normally, the employer is entitled up to three weeks to file an application to the insurer, but they have three months to examine it. Judgment is final, so particularly unclear situations must be resolved, which sometimes takes a long time. However, many issues will not be played out in the courtroom.
How much does it cost to hire a solicitor in the UK? What is No Win No Fee?
Our panel solicitors conduct personal injury cases on a No Win No Fee basis, which means that they will not charge you any fees if the case is not successful. In the event that the case ends with success, our solicitors charge a success fee which is typically set at 25% of the amount recovered, although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. There are no upfront legal fees or any hidden costs. This is always discussed with you before the claim process begins so there are no nasty surprises or unexpected costs at the end.
How much money can I get in compensation after the accident?
Many factors contribute to the amount of damages. What is certain is that a lot depends on the evidence collected by the customer and if the damage and injuries are possible to document. Each case is assessed individualy, but the amounts are pre-determined by the judiciary UK rules. Of course a defendant will seek to negotiate fairly low compensation awards and it is the role of the company dealing with the client’s claim to lead the negotiations in a way to maximize the clients compensation.
I was returning home and tripped on the pavement on a cable that was inproperly protected. As a result of the collapse, I had a serious shoulder injury. Can I demand the payment of compensation?
Of course, all public places should be safe for the users, and therefore the City Council is responsible for maintaining an appropriate state of urban space. In a situation where due to negligence a person had an injury we need to get as much evidence as we can, which will be used to substantiate the claim. These are things such as the testimonies of witnesses, pictures from the scene, medical records etc.
If I had an accident in the UK, do I have the right, after returning to Poland, to claim damages from insurance?
Yes, it is possible. You must, however, maintain correspondence with the company dealing with your claim via e-mail or by traditional post. At the some point during the process, you will be required to return to the UK to undergo a medical examination before a medical committee.
In what circumstances can I apply for compensation in the UK?
The level of compensation you may be eligible for depends on the type of accident/injury/loss you have suffered, therefore, there is a lot to consider. You may think that you act reasonably and with caution, however you may be exposed to all sorts of injuries in a shop, using variety of means of transportation, when dealing with public services, in schools, restaurants, hotels or clubs or on the road, where you may be exposed to risks both as a driver or as a passenger. The exception is a situation when you yourself have caused an accident. In that case, you cannot claim compensation, which will only be available for passengers. Our firm Insito Claims professionally handles all types of accidents arriving from misfortunate circumstances in which you or one of your close ones have found themselves.
Is going to the doctor necessary to get the compensation as a result of an injury?
You do not need to visit a doctor if it is not necessary, but it will be very helpful because then you can collect medical records of your case and it will constitute additional evidence. It will be easier to estimate the amount of the claim and accelerate the stages of the process.
Should the police be called after an accident to ensure that a person will be entitled to compensation?
No, it is not necessary to call the police but their presence will certainly help with securing evidence and finding the perpetrator of the accident. So, if the person who was responsible for the collision admitted his guilt, there will not be a problem. However, if it is difficult to determine the guilty party, a person who participated in an accident needs to gather as much evidence as possible in his/her favour. These can be the testimonies of witnesses, pictures of a destroyed vehicle and photographs from the scene of an accident etc.
What if the perpetrator of the accident was not insured? Do I have a chance to obtain compensation as a victim?
In the UK, Motor Insurance Bureau is responsible for those drivers who are not insured. If you claim compensation in this case it is vital to report the matter to the police.
What is the limitation period for compensation claims in the UK?
It is crucial that you submit your claim no later than 2.5 years after the accident. The limitation period is 3 years from the date of the accident.
What should I do if I want to bring a case for compensation, but I’m afraid of being dismissed from work?
You must be aware that every dismissal from work should be justified. Despite this, there are many cases where people, out of fear, do not want to take action against an unfair employer, who is responsible for occupational health and safety. However, according to the law an employee has the right to apply for compensation. For this purpose it is necessary to have support of the professionals of the law firm.